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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Eckert

Matthew Eckert

February 4, 2025

5  out of  5
rating by Matthew Eckert
"Wonderful people! Someone always picks up the phone, gives me the information I need, and leaves me feeling taken care of."
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Kimberly Weathers

February 3, 2025

5  out of  5
rating by Kimberly Weathers
"I worked with Kristine and Lorry to get an auto quote and life insurance policy set up and they both made the experience so pleasant and it went so smoothly! Glad that I will have these extreamly knowledgeable ladies to work with on all my insurance needs going forward!"
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Kelli A Lord

February 3, 2025

5  out of  5
rating by Kelli A Lord
"This agent and his staff are constantly working to make things better and more affordable. I have even received an email letting me know that my premium went down! Its always nice to speak to humans and Im glad to see them in an office locally and not a call center!"
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Marlenes Olivares

January 30, 2025

4  out of  5
rating by Marlenes Olivares
"Agradecida con las personas de esta compañía por ser parte de ellos, Bendiciones"
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Maria Chavez

January 30, 2025

5  out of  5
rating by Maria Chavez
"Son personas muy amables y me ayudaron mucho"
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David Lewis

January 28, 2025

5  out of  5
rating by David Lewis
"Very friendly and efficient."
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Derek Cowan

January 16, 2025

5  out of  5
rating by Derek Cowan
"Everyone is super helpful and accommodating. They come up with creative solutions to keep me insured."
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Sandra Powell

January 13, 2025

5  out of  5
rating by Sandra Powell
"I’ve been with them for a long time. Very helpful and knowledgeable. Thank you all."
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Lynn Wendt

December 17, 2024

5  out of  5
rating by Lynn Wendt
"We have worked with Joe Swift and his team for many years and they have always provided exceptional service! Lorry is very knowledgeable and available to assist and answer our questions. We recently worked with Anna on some claims and policy updates and received top-notch assistance. She was detail- oriented and provided solutions to maximize our coverage and benefits. We appreciated her following up to ensure everything was in place as intended. Anna, thanks for the great communication and customer service!"
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Bryan baker

December 15, 2024

1  out of  5
rating by Bryan baker
"I went to three State Farm offices in Gresham. Bait and switch Joe’s office was the absolute worst! I asked to speak with the agent.. I got the lady that called herself the manager. “You don’t get to choose how much you can afford and then we find an insurance that fits you. That isn’t how this works.” “It’s not that you’ve been accident free for 4 1/2 years (when you were rear-ended) (and accident free 20 years before that). It’s that it starts over when you come back to State Farm.” The office manager Thank you, State Farm. Thank you for the lesson. just a couple of the things to inform you as the consumer. Do NOT! solicit my business again EVER! I was Email solicited and put through a roller coaster for no reason. With no solution offered. EVER!!! Edit after response: my eight year-old daughter was with me. My rates increased after solicited quote. my rates increased again less than a week AFTER I signed. I terminated the policy immediately."
We responded:
"Hello Bryan, Thank you for your feedback. I spoke with my office manager and the other two offices you interacted with. All three of them mentioned how rude you were to their staff. I can understand your frustration with the situation, but that does not give you the right to treat people with such rudeness and disrespect. My office manager clearly explained that we were not your assigned State Farm agent and that we were unable to assist you with your request. You continued to harass my team, which is unacceptable. I can assure you we will not be reaching out for your business. We would much rather have customers who are kind and treat people with respect. Joe Swift, Agent"
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Amy Smith

November 14, 2024

5  out of  5
rating by Amy Smith
"Joe Swift with State Farm is amazing to work with! Highly recommend if your shopping for insurance!"
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Alajah Person

October 31, 2024

5  out of  5
rating by Alajah Person
"A wonderful experience. I just switched from Progressive to State Farm because rates were so high. Anna was respectful and help me look at all my options for what works best for me."
We responded:
"Alajah, thank you so much for the review. Anna is the best! She has been with the agency over 5 years. We are happy to have you as one of our valued customers. "
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Maria Manarang

October 31, 2024

5  out of  5
rating by Maria Manarang
"Joe and his team are fantastic. Always responsive and willing to answer any questions that we have and giving us the best rates."
We responded:
"Thank you Maria! We appreciate you and your family for being with the agency all these years. "
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lj ramsey

September 18, 2024

5  out of  5
rating by lj ramsey
"I have had great experience in dealing with everyone in Joe's office. They are always very helpful, respectful and friendly."
We responded:
"Thank you LJ, we appreciate you and your business. Let us know if we can help in any way. "
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Cody Ford

September 17, 2024

5  out of  5
rating by Cody Ford
"Lorry assisted me in finding new car insurance, streamlining the process, and successfully reduced my monthly premium while enhancing my coverage."
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Bryan Edmunson

July 1, 2024

5  out of  5
rating by Bryan Edmunson
"We have been customers of Joe for close to 10 years. Him and his staff are always quick, courteous and professional. I highly recommend Joe and his staff to anyone"
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Bill Berninghausen

April 24, 2024

5  out of  5
rating by Bill Berninghausen
"Once again, this office has met my needs with excellent service. We started with this office 40 years ago. Tom Stewart had kids the same age as ours, so we maintained a friendship through insurance and many school experiences. Joe followed Tom, and the standard has not changed. His office manager has been a family friend ever since she was underfoot, running around with our daughter. I spoke with Anna today and she handled what I needed with grace and amazing speed. Pay no attention to price-cutting insurance companies; the best ones are the ones with agents you can talk to and trust."
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Mike Km

March 13, 2024

5  out of  5
rating by Mike Km
"Just to be fair and honest, Nathen and Joe are so professional and friendly, and more they are so knowledgeable, I definitely recommend them for auto and business insurance."
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Mary Lou

March 6, 2024

5  out of  5
rating by Mary Lou
"Very helpful and always courteous."
We responded:
"Thank you Mary Lou!!! We appreciate you"
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Michael Fisher

February 21, 2024

5  out of  5
rating by Michael Fisher
"I can’t say enough about these great folks at Joe Swift State Farm. I’ve been a customer with first Joe’s dad and now Joe for more than 25 years. That should tell you how satisfied I am with their amazing service. Never an issue."
We responded:
"Thank you Mike! Always a pleasure working with you and Maureen. I appreciate your business! "
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Clifford Perry

February 21, 2024

1  out of  5
rating by Clifford Perry
"Spoke with who I would assume is the receptionist today and she was very rude. I'm I finance manager with a dealership who was helping a customer with a language barrier. She not only didn't care if she was preventing them from getting a loan. She was snappy and short with us. Customer was with me and asking for help. Joe Swift and his father would not be happy. I have worked with hundreds of companies and this is the worst."
We responded:
"Hi Clifford, I appreciate your feedback. You spoke with my office manager, who has over 10 years of experience at my Agency. As an office procedure, for the protection of our clients, we do not allow outside vendors to make changes to our customers policies. What you are stating is false information. You know as a finance manager, how insurance policies provide certain coverages during the purchase process. We would never allow someone to make changes to our customers policies without their direct consent. I hope your insurer would have policies in force to protect you as well. "
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Mitchel Eastman

February 2, 2024

5  out of  5
rating by Mitchel Eastman
"I have been a customer of Joe Swift and before Joe I dealt with his father. It has been the best customer service relationship in the 21st century. Always friendly and responsive, the office staff know me on a personal bases. I'm thankful to be part of their customer base. Mitch Eastman"
We responded:
"Thank you Mitch! So great you have you as a customer. We appreciate you!"
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Brandi Welter

September 8, 2023

5  out of  5
rating by Brandi Welter
"Very accommodating when needed, great communicators. Collin is great to work with!"
We responded:
"Thank you Brandi! We appreciate it!"
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Yvonne Recchia

September 5, 2023

5  out of  5
rating by Yvonne Recchia
"Colin was so helpful. I'm very happy with my rate and it was so easy."
We responded:
"Yvonne, thank you so much. We are happy to have you as a customer of Joe Swift State Farm"
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Debbie Appleby

June 21, 2023

5  out of  5
rating by Debbie Appleby
"Took the time to answer my questions and helped figure out how to possibly lower my rate. The agent was patient and kind, and very easy to speak to. Definitely staying a customer.A happy one.Thank you"
We responded:
"You are quite welcome Debbie! We appreciate your business."