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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lj ramsey

September 18, 2024

5  out of  5
rating by lj ramsey
"I have had great experience in dealing with everyone in Joe's office. They are always very helpful, respectful and friendly."
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Cody Ford

September 17, 2024

5  out of  5
rating by Cody Ford
"Lorry assisted me in finding new car insurance, streamlining the process, and successfully reduced my monthly premium while enhancing my coverage."
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Bryan Edmunson

July 1, 2024

5  out of  5
rating by Bryan Edmunson
"We have been customers of Joe for close to 10 years. Him and his staff are always quick, courteous and professional. I highly recommend Joe and his staff to anyone"
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Bill Berninghausen

April 24, 2024

5  out of  5
rating by Bill Berninghausen
"Once again, this office has met my needs with excellent service. We started with this office 40 years ago. Tom Stewart had kids the same age as ours, so we maintained a friendship through insurance and many school experiences. Joe followed Tom, and the standard has not changed. His office manager has been a family friend ever since she was underfoot, running around with our daughter. I spoke with Anna today and she handled what I needed with grace and amazing speed. Pay no attention to price-cutting insurance companies; the best ones are the ones with agents you can talk to and trust."
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Mike Km

March 13, 2024

5  out of  5
rating by Mike Km
"Just to be fair and honest, Nathen and Joe are so professional and friendly, and more they are so knowledgeable, I definitely recommend them for auto and business insurance."
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Mary Lou

March 6, 2024

5  out of  5
rating by Mary Lou
"Very helpful and always courteous."
We responded:
"Thank you Mary Lou!!! We appreciate you"
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Michael Fisher

February 21, 2024

5  out of  5
rating by Michael Fisher
"I can’t say enough about these great folks at Joe Swift State Farm. I’ve been a customer with first Joe’s dad and now Joe for more than 25 years. That should tell you how satisfied I am with their amazing service. Never an issue."
We responded:
"Thank you Mike! Always a pleasure working with you and Maureen. I appreciate your business! "
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Clifford Perry

February 21, 2024

1  out of  5
rating by Clifford Perry
"Spoke with who I would assume is the receptionist today and she was very rude. I'm I finance manager with a dealership who was helping a customer with a language barrier. She not only didn't care if she was preventing them from getting a loan. She was snappy and short with us. Customer was with me and asking for help. Joe Swift and his father would not be happy. I have worked with hundreds of companies and this is the worst."
We responded:
"Hi Clifford, I appreciate your feedback. You spoke with my office manager, who has over 10 years of experience at my Agency. As an office procedure, for the protection of our clients, we do not allow outside vendors to make changes to our customers policies. What you are stating is false information. You know as a finance manager, how insurance policies provide certain coverages during the purchase process. We would never allow someone to make changes to our customers policies without their direct consent. I hope your insurer would have policies in force to protect you as well. "
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Mitchel Eastman

February 2, 2024

5  out of  5
rating by Mitchel Eastman
"I have been a customer of Joe Swift and before Joe I dealt with his father. It has been the best customer service relationship in the 21st century. Always friendly and responsive, the office staff know me on a personal bases. I'm thankful to be part of their customer base. Mitch Eastman"
We responded:
"Thank you Mitch! So great you have you as a customer. We appreciate you!"
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Brandi Welter

September 8, 2023

5  out of  5
rating by Brandi Welter
"Very accommodating when needed, great communicators. Collin is great to work with!"
We responded:
"Thank you Brandi! We appreciate it!"
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Yvonne Recchia

September 5, 2023

5  out of  5
rating by Yvonne Recchia
"Colin was so helpful. I'm very happy with my rate and it was so easy."
We responded:
"Yvonne, thank you so much. We are happy to have you as a customer of Joe Swift State Farm"
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Debbie Appleby

June 21, 2023

5  out of  5
rating by Debbie Appleby
"Took the time to answer my questions and helped figure out how to possibly lower my rate. The agent was patient and kind, and very easy to speak to. Definitely staying a customer.A happy one.Thank you"
We responded:
"You are quite welcome Debbie! We appreciate your business."
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Melanie Moon

June 8, 2023

5  out of  5
rating by Melanie Moon
"I have been with the Joe Swift branch of State Farm for over five years and am still struck by their professionalism and ethics. They have always been there to answer any questions and have worked with me to get the most out of my coverage. I have both my auto and home insurance with State Farm and feel protected."
We responded:
"Thank you Melanie, it means a lot to hear about your experience with our office. We really appreciate it. "
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Adam Jeffries

March 13, 2023

5  out of  5
rating by Adam Jeffries
"Joe and his staff are great. They are always fast to respond to questions or concerns, and go out of their way to make sure that we are taken care of with coverage that fits our lifestyle and budget."
We responded:
"Thanks Adam! We appreciate your business and the stellar review! "
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Brent Dahmen

March 10, 2023

5  out of  5
rating by Brent Dahmen
"Have been a customer with Joe Swift from State Farm for about 10 years....great customer service and always there to help with questions I might have...would definitely recommend them not to mention great pricing for insurance"
We responded:
"10 years! Wow! Thank you so much for your business. Hopefully we can continue to provide you this kind of experience for another 10 years and beyond. "
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Melvin Grassel

March 9, 2023

5  out of  5
rating by Melvin Grassel
"This is Dorothy Lane and I have been a client of Gresham State Farm since 1987. {I got there before Joe did.) In all these years, they have consistently exceeded my expectations for excellent customer service! Through car wrecks, a home break in, and getting my purse and ID stolen, I have counted on Joe Swift and his team. In times of loss and stress, I can count on professional and friendly support. I can sit face to face with a real person in a familiar setting, and rest assured that I am in good hands. I love having a real, live agent/partner who knows me and my needs. I cannot imagine having to talk to random strangers in my times of need."
We responded:
"Dorothy! Thank you so much for the amazing review of my team and agency. We so appreciate your business all these years. "
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secndbest

February 14, 2023

5  out of  5
rating by secndbest
"I never leave reviews especially for large corporations but I’ve been with these guys since I was 17 I’m (36) and they’ve always been 100% helpful with every issue I’ve ever had they rock!! there I did it."
We responded:
"State Farm may be a large corperation, but we are a locally owned small business. Your review is much appreciated, as is your business with our agency. Thanks so much!"
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Reyniel Herrera

January 19, 2023

5  out of  5
rating by Reyniel Herrera
"Servicio personalizado y por teléfono. Muy buen trato y eficientes servicio. Definitivamente la mejor aseguradora que he conocido"
We responded:
"Gracias!!"
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Harter Hudson

December 17, 2022

5  out of  5
rating by Harter Hudson
"Joe Swift is the greatest insurance agent a guy could ask for."
We responded:
"Thank you Hart for supporting my agency all these years. Much appreciated brother!"
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Melissa MacQuire

November 21, 2022

5  out of  5
rating by Melissa MacQuire
"Always wonderful experience when talking to any agent. Not planning on changing companies at all!"
We responded:
"Thank you Melissa! We appreciate your business and referrals!"
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Nickolaus Janak

November 18, 2022

5  out of  5
rating by Nickolaus Janak
"Currently moving from one house to another, i had so many questions and concerns (many the same question just worded differently..) concerning what was covered, am i covered, how I'm covered, and if there is anything i should worry about. Joe assured me many many MANY times, I'm covered, they will help me take care of anything if anything happens, and it was nice having that reassurance. Joe and the others members here have helped me so many times and they speak to me like a human, not a robot. the phone calls are always like just talking with a friend. 10/10 I would recommend!"
We responded:
"Thank you Nick! That's one heck of a review. We think you are a 10/10 customer as well. "
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Ryan Kennedy

September 16, 2022

5  out of  5
rating by Ryan Kennedy
"Joe, Emmelia, and all the other staff have always been friendly and professional in the many years I've been with them. Very timely service as well."
We responded:
"Thanks Ryan, we appreciate your review and your business!"
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Klous

February 17, 2022

5  out of  5
rating by Klous
"Shopping for insurance is a nightmare.. but Lorry actually made this SUPER simple and even after calling 4 other insurance companies, competitors couldn't even come close to the price Lorry got me at State Farm Overall amazing experience, fast, simple, and fun to talk to. Thanks again Lorry!"
We responded:
"Lorry is the best! Thanks Klous!"
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Matthew Andree

January 28, 2022

5  out of  5
rating by Matthew Andree
"Highly responsive SF agent with the best staff and great rates"
We responded:
"Thank you Matthew! Our team is the best around, that's for sure. We appreciate you as a client."
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Troy Wakefield

January 11, 2022

5  out of  5
rating by Troy Wakefield
"Joe was very helpful and knowledgeable about the perfect policy that fit my needs. Even took time to deal with him directly as I requested. Very professional and timely."
We responded:
"Thank you for the kind words Troy. It’s great to have you back with State Farm. Always a pleasure working with you. Have a great 2022!"